Frequently Asked Questions
Can I travel in your car along with my pet?
What type of cars do you use?
What are your hours of operation?
How much notice do you need for a pick up?
What forms of payments do you take?
Can you transport my dog, even if I am not traveling with him?
Do you charge sales tax?
Do you add tips to the price I am paying on my booking?
I would like to book a round trip to the vet, how does it work?
When can I request a refund?
Airport Pick Ups
I just booked an airport pick up. How do I meet your driver?
Can I request for the driver to meet me at the baggage claim area?
I am traveling with my dog, her crate and my baggage. Do we fit?
Are tolls already included with my airport pick up booking?
My plane arrives very late, are you available in those hours?
What if my plane is late? would you charge me extra for wait?
How long it takes since the moment plane lands for us to be ready to board your car?
Do you rent dog crates?
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